Refund policy
We accept returns by mail for defective and non-defective items. Request a return within 30 calendar days after delivery. Return the item unused and in its original condition with its original packaging and tags, if supplied.
Start a return
Email info@northmktvar.com with your order number and the item you want to return. We will reply with instructions. You can request a return without signing in to a customer account. The return address is North Market Variety, 5603 Township Rd 362, Millersburg, OH 44654, USA.
Return shipping and refunds
You pay return shipping if you change your mind. If an item arrives damaged, defective or incorrect, contact us within 14 days and include a photo when possible. We cover return shipping when the return is due to our error or a damaged or defective item. There is no restocking fee. This notice does not limit any rights provided by applicable law.
We process approved refunds to your original payment method within 3–5 business days after receiving and inspecting the return. Your payment provider may take additional time to post the credit.
Cancellations and exchanges
Contact us promptly if you would like to change or cancel an order before it ships. We do not offer direct exchanges. For an order that has shipped, you can return an eligible item and place a new order for a different item.
You can also find these terms on our Return and Refund Policy page.